Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and open the driver's door, the
anti-theft al ...
Active light function
The active light function is a system that
moves the headlamps according to the
steering movements of the front wheels. In
this way, relevant areas remain illuminated
while driving. This allows ...
Switching the windshield defroster
on/off
WARNING
Any accumulation of snow and ice should be
removed from the windshield before driving.
Otherwise, your vision may be impaired,
which could endanger you or others.
► Turn the Sma ...